Below are just a few of the many comments we receive from previously satisfied clients:

Team Building

I heard that yesterday’s team building event was fantastic.

T.H. Training Manager, South West Trains

I am happy to provide a reference for Mike Udin.  He has worked with us since 1991 and in the past 12 months has delivered Team Building for an embryonic, self-managed team.  I have no hesitation in recommending him wholeheartedly to you.  He is, we believe, one of the very best Training Consultants in his field and is capable of achieving outstanding results with a wide range of people.

J.Ross Manager, Staff development, General Accident Fire and Life Assurance Corporation

I am writing to thank you for running such a successful workshop during the Agency’s Training Week.  We have received some very positive feedback from staff, with a number of participants making a point of speaking to me personally to say how much they enjoyed the sessions Success Through Team Work and Managing Stress.

F.M.Training Manager, Radiocommunications Agency

Building the Best Team: I had nothing but compliments…those who attended definitely benefitted

D.D. Business Manager, Enterprise Link

I would just like to say thank you for facilitating our session yesterday.  It went better than I thought with our team leaders accepting the strategy

B.L. HR Manager

I wanted to write and thank you both very much for doing a fantastic job.  [the client] could not be more delighted and said what a great job you had both done.

Dr Jenny King, Director and Health Practice Lead, Edgecumbe Health

Managing Change

Mike I know you told me that your morning session was a tough one, but I didn’t realise how tough until I got the following from [the client]:

‘Apparently Cambridge had a really bad session on Thursday morning.  I hasten to add that the HR Rep was full of praise for Mike and the way that he handled it and several delegates were equally impressed by his performance in the face of some truly awful behaviour and said so on their forms.’

Well done for managing it so brilliantly.

B.C. Change Project Manager

Strategic Business Review (and Civil Service)

Thank you very much for the help and support that you gave the group during the away day last week.  Before going on the course I must admit that I had some reservations.  Having been away I am convinced it was the right thing to do and only wish that I had done so before.

R. A. Head of Operations, The British Library

Business Development

We have finally completed our Estate Manager Training Programme!  Over 160 training sessions spanning 7 months, plus of course the 50 sessions you undertook on Time Management and Communication Skills.  I think it is fair to say that we could not have achieved this without your expertise, advice and patience.  Thank you for carrying out the skills training programme.  The Estate Managers were highly complementary and their performance in these areas is tangibly improved.  Your ‘Training the Trainers’ programme was excellent.  To summarise, your efforts have been a significant contribution to us achieving our objectives over the last 12 months.

S. F. Regional Manager, Housing Services, Hanover Housing Association

Project Management

In his speech the MD said there had been a turn around in the quality of the presentations – from last year when they were, without exception, poor, to this year when they have been, without exception, good and in some cases excellent – not just the presentation but the commercial/business focus.  He thanked the team and asked me to pass on his personal thanks to you.  Just thought you’d like to know.

C.C. Project Team Leader

Management Training

This is a quick note to say ‘Thank You’ for working on a recent and very successful Management Through People Course.  The comments on the evaluation sheets are part of the evidence of your continued input and hard work on this programme….and I value and appreciate the outcomes of the event

G.V. National School of Government Course Director

NHS Team Building

Many thanks for a great day yesterday.  The feedback from the team was very, very positive.  Hope to see you again soon.

B.R. Associate Postgraduate Dean, NHS

A huge thank you for the superb job that you did yesterday… Your handling of the group, timing and judgement were spot on.  It was great working with you.

Dr Jenny King, Director and Health Practice Lead, Edgecumbe Health

I learned lots. It was fun and enjoyable!

Dr A. Berger, Senior Partner, Randloph Surgery

NHS Leadership (and Leadership generally)

Fun.  Enjoyed working with colleagues from other specialities

Dr Holly Hardy, APD, School of Primary Care, Severn Deanery


Helen Rayner, Consultant Child Psychiatrist, Oxford Health

Great fun!  A practical yet thoughtful approach to learning about leadership

Andrew Lux, Consultant in Paediatric Neurology, Severn Deanery

Fun, instructive, engaging and interactive

Kate Horn, Consultant in Sexual Health and HIV Medicine, Severn Deanery

Interactive – activities very valuable, made everything feel much less abstract

Julia Maltby, Consultant Gastroenterologist, Severn Deanery

Clear, thought provoking, informative

Dr Pedro Perez, Consultant Psychiatrist, Severn Deanery

Excellent in every respect.  A very valuable day.  The ‘tasks’ were very helpful indeed.  Many thanks

John Prior, Consultant Respiratory Physician, Severn Deanery

One of the best management training days I have been on for a long time.

R.B. Hospital Consultant

The reason I am writing to you is that I was very impressed by your ability to listen actively…

K.B. Clinical Director

Ed Sups can be made aware of their own leadership skills and developing those of their trainees by this day.  Very good

J Rooney, Associate Dental Dean

A useful introduction to the MLCF which can be incorporated into trainee supervision and one’s own practice

Marie Wheeler, Consultant Paediatrician

Very useful.  It made me reflect on my ways of leading my team

C. Soare, Consultant, ED.

Excellent.  It has helped both in my personal development and development of others.  Concrete constructive ideas for approaching trainees who may not have appropriate personal skills

Judith Stedeford, Consultant Anaesthetist

Civil Service

I don’t think the day’s seminar could be improved.  I thought the facilitators Mike and Janet were excellent.

Senior Manager, HMRC

I have been on many management courses since I joined the Civil Service, both Faststream and general.  This was clearly the most effective and useful course that I have been on.  The real credit should go to Roisìn and yourself for working hard to provide a course which was engaging, inspiring, intelligent and of course, fun!

Parliamentary Private Secretary, House of Commons

This is a quick note to say ‘Thank You’ for working on a recent and very successful Management Through People Course.  The comments on the evaluation sheets are part of the evidence of your continued input and hard work on this programme….and I value and appreciate the outcomes of the event

G.V. National School of Government Course Director


I would highly recommend this course to anyone, but must also mention the excellent and highly professional way Mike Udin ran the course over the 3 days.

Medical Sales Representative, Astra Pharmaceuticals

Thank you for running such an interesting and enjoyable course last week.  I found it extremely stimulating and very thought provoking. I have already had two comments about my assertiveness… which certainly makes me feel much better.

L. G. Conference Manager, Astra Pharmaceuticals

Mike Udin has provided a consistently effective, professional service to our company for the past 8 years.  His Assertiveness training programme for inexperienced Sales Representatives has been proven by objective post course evaluation to be extremely successful in making a positive difference to the working day of a Representative.

C.M. Sales Training Development Manager, Astra Pharmaceuticals Limited

Train the Trainer

The main point is that the course was a resounding success judging by the feedback received from course members.  I found Mike to be a highly professional trainer and regard his contribution as very good value for money

Poole, Training Manager, HM Treasury

Our success as a training function owes a great deal to the first class support you provide.  The relationship, which now stretches back over 5 years, has given us a real understanding of advanced facilitating skills….you have constantly demonstrated a high level of professional competence.

I would have no hesitation in recommending you….We regularly review the benefit we obtain from external consultants and….have only a select few who have been with us more than a year or two and whom we regard as almost indispensable.  You are one of those few.

J. R. Manager, Staff Development, General Accident Assurance Company

At the end of the course….I realised that so much had been learned but was not sure how or if it would all come together when we returned back to work.

You would not believe the difference!  It was the first time ever that I taught with such confidence, and literally sailed through the week.  Every single day we were on schedule and organised.  It was much easier to get the objectives across and be able to validate the learning.

At the end of the week our students/employees must sit an exam….Every student scored very high and were able to show that they were competent in the knowledge and skills that had been passed on to them.

Mike, you are very skilled at what you do and the job you did during that week was excellent… The course has paid off and it is very apparent in my work.

C.R. Staff Trainer, Avis Rent A Car

Just a quick note to thank you for developing and delivering the training skills event at Kingswood last week.  Having spoken to the delegates it is clear that they derived a tremendous amount of benefit from the two days and they are universally positive about the way the event was structured and delivered.  Your own training and facilitation skills came in for particular praise!

D.W. Manager, Systems R & D, Lloyds Bank Commercial Services

Equality and Diversity

We were collectively left with the feeling that the Workshop had been hugely beneficial to us individually and as a team.  We agreed that it could have been longer… We also felt that we would like to work with Mike Udin again; we all had positive things to say about his approach to the Workshop and his training style.

Green, Training Manager, The British Library

Additional, excellent references are available upon request.